Men's Cotton Chino Ball Cap

We ship to the United States, Canada, the United Kingdom, Europe and Australia. If your country appears as an option at checkout, we deliver there.

Standard shipping is free on every order. Express shipping is available at checkout for a small fee.

• United States & Canada: Standard free (5–12 business days) · Express $5.99 (4–8 business days)
• United Kingdom: Standard free (5–10 business days) · Express £5.99 (4–7 business days)
• Europe: Standard free (5–10 business days) · Express €5.99 (4–7 business days)
• Australia: Standard free (5–12 business days) · Express $5.99 (4–8 business days)

The final options and prices are always shown at checkout before you pay.

• Processing: 1–3 business days to prepare and dispatch your order.
• Standard shipping: 5–12 business days after dispatch, depending on your country.
• Express shipping: 4–8 business days after dispatch.

These are estimates. Customs, carrier delays and public holidays can occasionally add a few days.

As soon as your order ships, you will receive a confirmation email with your tracking number and a link to follow your parcel at any time.

In most cases, no. Some countries may apply import duties or local taxes, which are set by your country's customs authority. If that applies to your order, we will guide you through it clearly.

You have 30 days from delivery to return or exchange an item, as long as it is:

• unworn, unwashed and in perfect condition
• with all original tags attached
• returned in its original packaging

Customers in the European Union also have the statutory 14-day right of withdrawal. Full details are in our Refund Policy.

Every product page has a size guide in inches and centimetres. If the fit still isn't right, we'll gladly exchange it for another size within 30 days.

Email us at support@ravenne.club with:

• your order number
• your full name
• the item(s) you would like to return
• a short reason (optional, but it helps us improve)

We'll reply with the return address and next steps. Please don't send items back before contacting us, as unannounced returns can't be processed.

Once we receive and inspect your return, we'll email you. Approved refunds are issued to your original payment method within 10 business days. Your bank may need a few extra days to show it.

• Credit & debit cards: Visa, Mastercard, American Express
• Digital wallets: Shop Pay, Apple Pay, Google Pay, PayPal (where available)
• Other local payment methods shown at checkout

All available options are shown securely at checkout.

We prepare orders quickly, so please contact us as soon as possible with your order number. Once an order has shipped it can no longer be changed, but you can still return it after delivery under our return policy.

Please check your order when it arrives. If something is damaged or not what you ordered, email us right away with photos of the item and the packaging, and we'll send a replacement or a refund.

For any question about products, sizing, orders or shipping, write to us at support@ravenne.club. We reply within 1 business day.